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Volume 8 – No 1 – Global

October 15, 2015smartfish
Use mental Akido to diffuse office conflict – applying the right tools and strategies to resolve conflicts.
Making money is an interesting hobby.
How to play the integrity card – express your concern for integrity by contributing to you organisation’s policies, training programs and communications about the need for honesty and a sense of personal responsibility.
Are you using a great strategy? The biggest problem in that most people have wonderful goals but match them with a terrible strategy.
Unconditional service guarantees can be cost effective – Many companies now give service guarantees to assure customers they’ll get what they want.
Use ‘Guerrilla Recognition Tactics’ to recognise superior performance.

Think laterally to boost creativity –
managers would throw out a logical, linear approach and try instead to attack problems in a more lateral, open-minded, creative way.
Help overtime workers stay in touch – and safe.
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